Frequently Asked Questions (FAQs)
Have a question about one of our products or shipping and returns? You'll find answers to the most frequently asked questions here! If you have another question or would like to speak with someone, you can call, email, chat, or send us a message.
About AeroMoov
Your life changes when you have a child, but your desire for new adventures doesn't stop. On the contrary, you want to share everything the world has to offer with your little one! That's why our smart products make traveling with children a lot more convenient and comfortable. On the go and at your destination. This way, you have more time to enjoy.
It takes a village! Not only to raise children but also to support each other in finding the perfect work-life balance. AeroMoov is part of Qlevr, a Belgian company. Most of us are parents ourselves. So, you can count on us being the biggest ambassadors of our own products. Not only do we share our adventurous highlights with each other (always with a travel cot or Air Layer somewhere in the background), but we're also there for each other when things get a bit challenging. The very beautiful yet tiring rollercoaster of parenthood? We know all about it!
You are there for your little one, and we are here for you. Our fantastic customer support team is ready to assist you with pleasure! You can call, email, chat, or send a message.
Good question! There is no maximum age for this bed. The mattress (at the base level) measures 110 x 60 cm. So, you can use it safely for years until your baby can sleep in a 'big bed'. Does your little one climb out of the bed on their own? That's the sign to pass the travel bed on to another little adventurer.
The intermediate level is ideal for your newborn. Once your baby can sit, it is safer to unzip the intermediate level and place the mattress at the bottom level.
Absolutely! Unzip the carrying bag and undo the Velcro closure at the bottom of the travel cot. The travel cot is super sturdy, so being careful is not necessary: turn the carrying bag upside down and shake the bag until the travel cot falls out. Unfold the travel cot and place the mattress inside. Easy (and quick) as 1-2-3!
On the inside of the travel cot, there is a zipper to zip in the intermediate level. Unzip the short part of the mattress and place it with the Velcro strip across the bottom of the longer part of the mattress. That provides extra support.
Folding up this travel cot is like a magic trick, ideal when you want to pack up and go quickly.
Tip 1: Practice the folding up technique a few times, and you'll have it mastered forever.
Tip 2: Folding up the bed is much simpler than our explanation. Here we go!
Remove the mattress from the travel cot. Lay the travel cot on one side, with the bottom facing you. You will see two yellow arrows. Push the bed down at the top arrow towards the bottom arrow. The ring on the side arch of the travel bed moves the bottom up. Fold the bed together so that the rings also slide up on the other side. Leave the travel cot on the floor and grab the carrying bag. It has a reinforced piece at the top on one side. Slide that piece under the travel cot to easily put it back into the bag. Tadaa!
You can easily clean the cot with a damp cloth. If you want to be prepared for stains and accidents, combine the travel cot with an AeroSleep mattress protector and an AeroSleep cover. These ensure that your baby is always dry and clean and, not to forget can breathe safely.
Frequently asked questions
Choose the suitable Air Layer size depending on the position in which you use the car seat. This way you can be certain that the Air Layer is a good fit and your baby’s head and legs won’t sweat as much.
The lowest position is suitable for Air Layer group 1.
The highest position with five-point seat belt calls for the Air Layer group 2/3 with buckle.
If you use the car seat in combination with the safety belt then use the Air Layer group 2/3 (no buckle opening).
The Air Layer group 0 is the smallest size and also fits some seat reducers. Unfortunately there is no universal Air Layer to fit every reducer. As soon as the seat reducer is no longer necessary, the Air Layer group 0 will fit any group 0 car seat.
No. The five-point seat belt in a buggy is smaller than in a car seat. The opening in the group B Air Layer is smaller to keep the Air Layer from sliding down in the buggy. This way you can be certain that the Air Layer is a good fit and your baby’s head and legs won’t sweat as much.
The group B Air Layer is a universal size that fits all buggy models. Choose the right Air Layer size for your car seat depending on the car seat group.
Group 0:
Group B:
